Contact us

You can contact us via one of the following methods.

By Phone

Our customer support phone lines are open between 10am-6pm Monday to Friday.
From inside the UK call us on 0800 279 4578 (or from outside the UK, dial +44 (0)800 279 4578).

By Email

This site operates two support divisions to ensure your query is managed appropriately. These are divided into "Promotions Team" and "Operations Team". It is important that you contact the correct division in order for us to process your query more quickly.

Please note: to make sure that your request is properly dealt with Cashcade will forward any Operations queries onto Brigend directly as soon as it is reviewed. Or, if the query is promotional related, answer you directly.

We will endeavour to respond to your query within 48hrs.

Please send us your enquiry. * Indicates required field

Promotions Team

Please use this webform if your query is related to one of the following: General, Bingo Points, Chat Issues, Promotions, Unsubscribe, Team Bingo

Name:*

Please Confirm Your Email:*

Bingo Alias:

Query Type:*

Query:*

Operations Team

Please use this webform if your query is related to one of the following: Deposit, Game Query, Login Problem, Technical, Withdrawal

Name:*

Please Confirm Your Email:*

Bingo Alias:

Query Type:*

Query:*